Frequently asked questions
  • How long will my order take?

We aim to have all orders dispatched within 14 business days. This does not include public holidays and weekends.


  • I need my order really soon.

If you need your order for a specific date please contact us at pinkglitterboxofficial@gmail.com prior to ordering. We will always do our best to help you have your items in time for your special occasion. This may not always be possible - especially during busy times and releases of new collections.


  • Can I collect my order? 

Collection is strictly for local customers only.


  • Can I change the colour of an item?

We do accept custom orders and can change the colours of items. Check out our colour charts for a full selection of glitter, felt, tulle and headbands. *New colours are added weekly*